Ilene facilitated a tremendous session with our hotel's executive team. She assisted us in enhancing our professional relationships with leadership techniques that focus on results. Ilene does not "teach" you to an outcome; she creates an environment in which you lead yourselves to the desired result. We continue to grow our strategic team dynamic from a foundation that was built during our time with Ilene.
– Michael Hirschler, Director of Human Resources, Four Seasons Hotel, Seattle